Welcome to Picareni, operated by MINTY'S CONVENIENCE LTD, registered at 794 Coventry Road, Small Heath, Birmingham, England, B10 0TY, United Kingdom. These Terms of Service explain the rules that apply when you browse our website at picareni.shop, place an order, or use any features we offer. By using this site, you agree to the terms described here.
What these terms cover
These terms apply to your visit to our storefront, your use of product pages, your submission of orders, and any communication you have with us through the website. They do not replace the product descriptions, shipping information, or return conditions you see at checkout — those are set out separately and you should review them before completing a purchase.
Picareni is the trading name of MINTY'S CONVENIENCE LTD. Our online store is powered by Shopify, which provides the platform technology. Shopify is not the seller of our products and is not responsible for fulfilling your order.
Products and information on our site
We make reasonable efforts to ensure that product titles, descriptions, images, colours, and specifications are accurate. However, screen displays vary between devices, and lighting during photography can affect how a product appears. If you believe a product description is inaccurate, please contact us and we will review it.
Product availability depends on actual stock. We do not guarantee that any item will remain available, and we may update or remove listings without prior notice.
Pricing and currency
Prices shown on our website reflect the selling currency for the region you are browsing. Any applicable taxes, duties, or shipping fees are displayed during checkout before you confirm your order. We are not able to state definitively which currency or tax treatment applies to every market without confirmation of our current store configuration.
If we identify a clear pricing or typographical error on a product page, we may correct it. We will contact you if this affects an order you have already placed.
Placing an order
When you submit an order through our website, you are making a request to purchase the items listed. We will send you an order confirmation once your submission is received. This confirmation acknowledges that we have received your order; it does not by itself constitute our acceptance of the order into a binding contract.
We may contact you or decline an order if the product is unavailable, if payment cannot be authorised, if the delivery address appears incorrect, or if we identify a clear error in the order details.
Payment
You provide payment and billing information at checkout and authorise us to process payment through the methods available on our site. We do not store full card numbers or security codes on our servers. Payment is handled through the checkout system configured for this store.
Shipping and delivery
Order processing and delivery are governed by our published Shipping and Delivery policy, which you can find on our website. That policy sets out delivery areas, estimated timeframes, and how we handle issues such as lost or damaged parcels. Estimated delivery times are not guarantees, and carrier delays are outside our direct control.
Returns, refunds, and exchanges
If you need to return or exchange a product, our published Returns and Refunds policy applies. That policy sets out the conditions, timeframes, and process for returns. Nothing in these terms limits your statutory rights as a consumer under the law of the country where you reside.
Your personal information
How we collect, use, and protect your personal data is described in our Privacy Policy, available on our website. By placing an order, you consent to the processing of your information as described there.
Using our website responsibly
You agree not to use this site to commit fraud, impersonate another person, attempt to access areas of the site you are not authorised to use, distribute malicious code, scrape or copy protected content, or otherwise interfere with the experience of other customers.
These restrictions do not limit your right to leave honest reviews, make a complaint, or exercise any legal remedy available to you.
Content and intellectual property
The brand name Picareni, original text, images, and design elements on this website are the property of MINTY'S CONVENIENCE LTD or are used with permission. You may not copy, reproduce, or commercially exploit this content without our written consent. This does not affect your ability to share links to our products for personal, non-commercial purposes.
Website availability
We aim to keep our website available at all times, but it may be temporarily unavailable due to maintenance, technical issues, or events outside our reasonable control. We do not guarantee uninterrupted access.
Liability and consumer rights
Nothing in these terms excludes or limits any right you have under consumer protection law that cannot be contractually waived. Where we are responsible for a loss, our liability is limited to what is reasonable in the circumstances and consistent with applicable law. We do not attempt to exclude liability for personal injury, fraud, or gross negligence.
Changes to these terms
We may update these terms from time to time to reflect changes in our services, policies, or legal requirements. The version published on this page is the one currently in effect. Changes do not apply retroactively to orders already confirmed.
Questions or concerns
If you have any questions about these terms or need help with an order, please reach out to us:
Picareni — a trading name of MINTY'S CONVENIENCE LTD
794 Coventry Road, Small Heath, Birmingham, England, B10 0TY, United Kingdom
Email: murtaza@picareni.shop