Privacy Policy

Picareni is an online store operated by MINTY'S CONVENIENCE LTD, registered in England. This Privacy Policy explains what personal information we collect when you visit picareni.shop or place an order, how we use it, who we share it with, and what choices you have about your data. We aim to keep this explanation clear and jargon-free.

What we collect and where it comes from

We gather information in three ways:

Information you give us directly. When you place an order, create an account, contact our support team, or sign up for marketing emails, you may provide your name, email address, phone number, billing address, and shipping address. If you reach out about a return, refund, or product question, we also receive the details you share in that message.

Transaction and fulfilment data. To process your order, we record the items purchased, order amount, payment status, delivery details, and any return or refund history. The full card number, security code, and complete payment credentials are handled by our payment processor on Shopify's checkout infrastructure and are not stored on our own systems.

Information collected automatically. When you browse picareni.shop, we and our platform provider may log your IP address, device type, browser type, referring pages, pages visited, click patterns, and interactions with the cart or checkout flow. This data helps us keep the store running and understand how customers navigate it.

How we use your information

We process personal data for a limited set of purposes:

Fulfilling orders, arranging delivery, and managing returns or refunds.
Providing customer support when you contact us.
Maintaining the security and integrity of the store, including fraud prevention.
Meeting legal and accounting obligations that apply to our business.

These uses are necessary for us to operate and serve you. Separately, if you have opted in to receive marketing communications, we may use your email address to send you product news or offers. You can withdraw this consent at any time by using the unsubscribe link in any marketing email or by contacting us directly.

Cookies and tracking on picareni.shop

We use cookies and similar technologies to keep the store functional, remember your preferences between visits, and understand how the site is used. In general, these fall into four categories:

Essential cookies that enable core features like cart persistence, secure checkout, and login sessions.
Preference cookies that remember choices such as language or currency.
Analytics cookies that help us measure traffic and site performance in aggregate.
Marketing cookies that may be used to show relevant ads, but only where you have given consent and where such features are enabled on this store.

You can manage non-essential cookies through the cookie banner or privacy preference centre that appears on picareni.shop. You may also adjust your browser settings, though disabling essential cookies can prevent the cart, login, or checkout from working correctly.

For general information about how Shopify uses cookies, see the Shopify Cookie Policy. That resource describes Shopify's own practices and does not replace our disclosure of any additional tools installed on this store.

Who we share your data with

We do not sell your personal information. We share it only with service providers who help us operate the store, and only to the extent necessary for them to perform their role. This includes:

Shopify, which hosts our storefront, processes transactions, and provides the checkout infrastructure.
Payment processors integrated through Shopify, which handle card authorisation and settlement.
Shipping and logistics carriers, who need your delivery address to complete fulfilment.

We may also disclose information if required by law, to protect our legal rights, or in connection with a business transfer such as a merger or acquisition. In those cases, we limit disclosure to what is strictly necessary.

Shopify processes consumer personal data in accordance with its own policies. You can learn more about that in the Shopify Consumer Privacy Policy. Shopify's obligations are separate from ours; this policy governs only how Picareni and MINTY'S CONVENIENCE LTD handle your information.

Protecting and retaining your information

We take reasonable technical, administrative, and organisational measures to protect your personal data, limit access to those who need it, and require our service providers to handle information appropriately. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute safety, but we work to reduce risk proportionate to the nature of the data we hold.

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, to maintain accurate business records, to resolve disputes, and to comply with applicable legal requirements. Once those purposes are met, we delete or anonymise the data.

Your choices and rights

Depending on where you live, you may have rights under applicable data-protection laws, such as requesting access to your personal data, asking us to correct inaccurate information, requesting deletion, objecting to or restricting certain processing, or withdrawing consent where processing is based on it. To exercise any of these rights, email us at murtaza@picareni.shop. We may need to verify your identity before acting on a request to protect your information.

You can also manage your preferences at any time by unsubscribing from marketing emails or adjusting your cookie settings through the on-site privacy tools.

International processing, children, and policy changes

Picareni is operated from the United Kingdom and serves customers in the United States and Europe. This means your information may be processed in locations outside your home country, including where our platform provider and service partners operate.

Our store is not intended for children, and we do not knowingly collect personal information from them. If you believe a child has provided us with data, please contact us so we can address it.

We may update this Privacy Policy from time to time to reflect changes in our operations, technology, or legal requirements. The current version will always be available on this page.