Contact Us

Whether you have a question about a product before ordering, need help with an existing order, want to track a delivery, or are dealing with a return or item issue, the Picareni support team is here to assist. We aim to keep every interaction straightforward so you can get back to shopping with confidence.

Email

murtaza@picareni.shop

Address

MINTY'S CONVENIENCE LTD
794 Coventry Road, Small Heath, Birmingham, B10 0TY, United Kingdom

Support Hours

Monday–Friday: 9:00 AM–6:00 PM PST
Saturday, Sunday & Public Holidays: Closed

Due to a recent increase in enquiries, replies may take slightly longer than usual. We typically respond within 1–2 business days.

What to Include

  • Pre-purchase questions: product name or link
  • Order, delivery, or return issues: order number

Please do not include your account password or full payment card details in your email.